Last updated 28 October 2026.
Who we are
This website, theprintsellers.co.uk, is run by The Print Sellers, Lias Court, Weymouth Road, Evercreech, Somerset, BA4 6JB. In this policy “we”, “us” and “our” mean The Print Sellers. We are responsible for the personal information collected through this website.
If you have a question about this policy or about your information, email mail@theprintsellers.co.uk, call +44 1749 381966 or write to us at the address above.
What this policy covers
This policy explains what information this website collects, why it is collected, who else handles it and how long it is kept. It covers this website only. Other websites that we link to or show on our pages, such as our suppliers’ catalogues, have their own policies.
Information you send us
Enquiry and quote forms
Our forms ask for:
- the quote form on the home page, the Print page and our advertising landing page: your name, email address, website and message
- the form on the Contact page: your name, email address, phone number, website and message
- the shorter form on our advertising landing page: your email address, phone number and message.
We use what you send to reply to you, to prepare quotes and to keep a record of our conversation.
When you send a form:
- the message is emailed to our own mailbox, through an email service run by CreateTheWeb, the company that builds and hosts our website
- a copy is kept in the website’s database, so that an enquiry is not lost if an email goes astray
- the website’s email log keeps a copy of the most recent 250 emails the site has sent, form messages included, so that delivery problems can be traced.
Spam protection
Our forms use Google reCAPTCHA to stop automated spam. It loads when you start filling in a form, not before. reCAPTCHA collects information about your device and how you use the page, such as your IP address, browser details and mouse and keyboard activity, and sends it to Google to check that a person is filling in the form. Google’s Privacy Policy and Terms of Service apply to reCAPTCHA.
Blog comments
If you leave a comment on a blog post, we keep your name, email address, website if you give one, your comment, your IP address and your browser details. The IP address and browser details help us spot spam. Once we approve a comment, your name, website and comment are shown on the post. Your email address is never published.
Why we can use this information
When you ask us for a quote or for information about our products, we use your details to do what you have asked before any order is placed. Replying to other messages, keeping a record of them and protecting our forms from spam are in our legitimate interests as a business.
Cookies
Cookies are small files that a website stores in your browser. Our site sets the cookies it needs to work. Everything else is optional and stays off until you allow it: analytics, marketing and supplier catalogues. On your first visit a message asks whether we can use optional cookies, with equal buttons to accept or reject them all and a Cookie settings link to choose group by group.
You can change your mind at any time with the Cookie settings link at the bottom of every page, or with the button below. If you switch off analytics or marketing, the site deletes the Google cookies it set and reloads the page. Cookies set by a supplier’s catalogue belong to that supplier’s website, so you can only remove them in your browser’s settings. We remember your choice for six months and then ask again.
These are the cookies and similar browser storage the site can use.
Google Analytics
If you allow analytics cookies, Google Analytics records the pages you view, how you arrived at the site, the type of device and browser you use and your approximate location, which Google works out from your IP address. Google Analytics does not store IP addresses. We look at the totals in its reports to see how the site is used and to improve it. Google keeps the detailed records for no more than 14 months. If you do not allow analytics cookies, Google Analytics does not load.
Google Ads
If you allow marketing cookies, the Google Ads tag runs on our pages. It tells us when someone who clicked one of our Google adverts goes on to send an enquiry, so we can see which adverts work. When you arrive from one of our adverts, the web address carries a click ID, which the tag stores in a cookie. Google may also use your visit to show you our adverts on other websites and to measure them. If you do not allow marketing cookies, the tag does not load and nothing is sent to Google Ads.
Supplier catalogues
Our product category pages show catalogues from our suppliers’ websites: 4calendars, FlippingBook, iPaper, Mugs Online, Activewear Catalogue, Simplebooklet and Senator. A catalogue only loads if you allow embedded content in Cookie settings, or click “Show the catalogue” on the page. When it loads, your browser connects to that supplier’s website, which receives your IP address and browser details and can set its own cookies, as listed above. Some of these websites also run their own analytics. Each supplier’s own privacy policy applies to its website.
Fonts
The fonts on this website are stored on our own server, so viewing a page does not contact Google Fonts or any other font service.
Website hosting and server logs
Our website is built and looked after by CreateTheWeb and runs on servers provided by 20i in the UK. Like most websites, the server records each request it receives, including your IP address, the page requested, the time and your browser details. These logs are used to keep the website secure and to fix faults.
Who else handles your information
We do not sell your information. These organisations handle it for us, or provide services on our website:
- CreateTheWeb, which builds, hosts and maintains our website and runs the email service our forms use
- 20i, which provides the servers our website runs on
- our email provider, which hosts the mailbox our enquiries arrive in
- Google, for reCAPTCHA, and for Google Analytics and Google Ads if you allow them
- the supplier catalogue websites listed above, if you choose to view a catalogue.
Google may handle information in the United States. Google LLC takes part in the EU-US Data Privacy Framework and its UK Extension, which UK law recognises as giving adequate protection to personal information sent from the UK.
How long we keep information
- Form messages stay in our mailbox and in the website’s database until we delete them.
- The website’s email log holds the latest 250 emails. Older ones drop off as new emails are sent.
- Blog comments stay for as long as the comment is on the website.
- Google Analytics keeps detailed records for no more than 14 months.
- Your cookie choice is kept for six months.
Your rights
You can ask us for a copy of the personal information we hold about you, ask us to correct it if it is wrong and ask us to delete it. You can also ask us to limit how we use it, object to our using it, or ask for a copy in a format you can take elsewhere. Where we rely on your consent, as we do for optional cookies, you can withdraw it at any time. To do any of these, contact us using the details at the top of this page. We will reply within one month.
If you are unhappy with how we have handled your information, please tell us first so that we can put it right. You can also complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.
Changes to this policy
We will update this page when the website, or the way we use information, changes. The date at the top shows when it last changed.